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PlatePass® is an electronic toll payment solution that enables you to use covered cashless toll collection lanes or all-electronic tollways, without the use of a personal transponder or paying the toll authority directly. and Puerto Rico.įor a complete listing of participating toll roads and state maps, please visit /locations. You’ll be able to use PlatePass® throughout the U.S. PlatePass® allows you to use cashless lanes or all-electronic tollways without using a personal transponder or paying the toll authority directly. Click here to learn more about the big changes we're rolling out.Experience the speed and convenience of PlatePass®. We've also made it faster and easier to get a TxTag. With the new, you'll find more options for managing your account online, even from your cell phone.
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#WHERE TO GET IPASS DOWNLOAD#
For assistance with the new site, please visit our New Features page and download our New Website Customer Guide. We apologize for any inconvenience and thank you for your patience and cooperation as we are working to resolve the issues as quickly as possible. If this occurs and you have a TxTag account, please contact the TxTag Customer Service Center at 88 to request the TxTag rate. This issue may result in a bill from another toll agency for your travel on their roadways. TxDOT has identified an issue affecting a small percentage of TxTag accounts which is not allowing tolls to post to your account if you drive on other toll agency's roadways. Customers who opted in for AutoPay may see multiple replenishments within a short period of time in order to cover the cost of toll usage. Toll transactions incurred during this transition will be posted to customer accounts in the coming weeks.
#WHERE TO GET IPASS LICENSE#
Please see the TxTag License and Use Agreement for replenishment amounts. If you add a credit card on a TxTag account and opt in for Auto-Replenishment, your credit card will automatically be charged for the replenishments needed to pay your outstanding balance and to keep your account above the replenishment threshold level. Payments that were made prior to November 18 may appear on your account with a later date than the actual paid date. Please note, late fees will not be assessed during this time. This may cause increased call wait times for our customers. TxTag is currently experiencing a high call volume due to our recent system transition. Please contact the TxTag Customer Service Center at or by calling 88 regarding any questions. Customers will begin receiving statements online or by mail, which may include toll transactions not previously billed dating back to May 2021.Ĭustomers may also receive bills from other toll authorities regarding toll travel, but never for the same transactions billed by TxTag. Thank you.ĭue to quality control measures after the system transition earlier this year, it has taken longer than anticipated to generate statements for toll usage. The team is working to resolve the issue and apologize for any inconvenience. The TxTag Customer Service Center is currently experiencing intermittent phone issues. Thank you!Ĭlick here for an Important Message from TxTag. We apologize for the inconvenience and appreciate your patience. During these times, will be down and customers will not be able to access accounts, pay a toll bill or make other payments. 1 a.m., beginning on Thursday, June 23. TxTag will be undergoing weekly maintenance every Thursday from 9 p.m.